New Customer Setup: Vendor

New Customer Setup: Vendor

Time required: 10-15 minutes. Last updated: 2023-10-31

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This page is for new Reason Automation customers to set up their first vendor data connection. You will create a new Vendor Central user and authorize API access through our customer portal. Need help? Please email support@reasonautomation.com for assistance.

Outline

A. Create an account in the Reason Automation portal

1. Go to https://app.reasonautomation.com/

This is the homepage for the Reason Automation client portal. We recommend bookmarking the page so you can return to it easily.

2. Click the “Sign Up” link to begin the setup process

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3. Create your account by entering an email address and password, OR using an existing Google or Microsoft account.

Enter your email address and desired password in this window, OR use the Google or Microsoft buttons below to use your existing Google Workspace or Microsoft 365 account.

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B. Create a Vendor Central user

Please note: this process must be completed by an admin for your Vendor account.

1. As an administrator, create a new Vendor Central user.

Have your Vendor Central admin create a new user. The email address for this user should follow the syntax:

client-[brandname]-[marketplace]@reasonautomation.com

For example, if your brand name is "Brand X" and you are setting up a US account, then please invite this email address:

client-brandx-us@reasonautomation.com

Vendor Central will send an invitation to our system.

2. Grant permissions.

Grant the new user the following permissions:

  • Financial Reports
  • Operational Performance
  • Operational Reports
  • Payments
  • Invoices
  • Promotions & Marketing
  • Purchase Orders
  • Shipments
  • Advertising

C. Authorize Selling Partner API access

Please note: In order to authorize vendor accounts for SP-API, your authorizing user must have the following permission:

  • Manage API/EDI Integration

1. Log in to the Reason Automation client portal.

If you have not yet created an account, please follow these instructions:

Create a Reason Automation portal accountCreate a Reason Automation portal account

2. Connect your Amazon account.

In the portal, click on “Connect New Account” on the homepage or in the left navigation under “Manage Your Data.”

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  • Please identify the account by giving it a name in the “Brand Name” field.
  • Choose Vendor Central from the “Account Type” dropdown.
  • Choose a marketplace (e.g. US). If you are connecting multiple marketplaces, you must authorize each marketplace one at a time.
  • Click “Continue.”
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  • Please double-check the Brand Name, Account Type, and Marketplace, then click “Authorize.”
  • An Amazon login page will open in a separate window. To grant authorization to Reason Automation, please sign in as an administrator or as a Vendor Central user equipped with the following permission:
    • Manage API/EDI Integration
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  • After logging in, you will be asked to authorize the “Reason Automation VC-SC Data Pipeline.” Please check the box and click “Confirm.”
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D. If needed: authorize Advertising API access

If you are requesting advertising data, please complete this additional step.

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E. You’re done!

We will automatically set up your database over the next 7-10 business days. When setup is complete, you will receive:

  • Your database credentials
  • Instructions for connecting your database to common software
  • Data dictionary, entity relationship diagrams, and other resources