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Customer Help & References

We want every Reason Automation customer to become an Amazon data expert. Use the content on these pages to plan your analysis or simply as a reference for Amazon Vendor, Seller, and Advertising data.

Data & Analytics References

Manage your account

  • Access dashboards
  • Monitor data health
  • Manage API connections
  • Pay invoices and download receipts
  • Submit support tickets

Get support

Our services include technical support via email, and escalations via telepresence (e.g. Zoom) and phone as needed.

Get an immediate response

Brand AnalyticsAdvertising Data & AnalyticsSeller Data & AnalyticsVendor Data & AnalyticsSetup: Excel for MacOSSetup: Excel for MacOSNew Customer Setup: VendorNew Customer Setup: VendorNew Customer Setup: SellerNew Customer Setup: SellerNew Customer Setup: AdvertisingNew Customer Setup: AdvertisingNew Customer Onboarding GuideNew Customer Onboarding GuideClient-Hosted Database RequirementsClient-Hosted Database RequirementsCreate a Reason Automation portal accountCreate a Reason Automation portal accountCreate a Seller Central userCreate a Seller Central userCreate a Vendor Central userCreate a Vendor Central userCreate an Advertising Console userCreate an Advertising Console userAuthorize Selling Partner API Access (SP-API) for SellersAuthorize Selling Partner API Access (SP-API) for SellersAuthorize Selling Partner API Access (SP-API) for VendorsAuthorize Selling Partner API Access (SP-API) for VendorsAuthorize Advertising API AccessAuthorize Advertising API AccessBrand Analytics troubleshooting & global permissions setupBrand Analytics troubleshooting & global permissions setupcc